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A team and community working for digital accessibility

Services / Remediation

From report to repair.

We help turn audit results into working solutions: we design UX fixes, support the front-end, tidy up content and documents, and verify the outcome with a retest.

Accessibility goal

Areas of support

We fix things where the barrier begins.

Every barrier from the report goes to the right area — from interface design to a PDF document.

  • UX and UI design

    Accessible component patterns, focus states, contrast, error messages and simpler journeys.

  • Front-end

    Semantic HTML, ARIA, keyboard support and focus management in your stack.

  • Content and editing

    Headings, links, text alternatives, plain language and guidelines for CMS editors.

  • PDF documents

    Tagging, reading order, metadata and accessible alternative versions of documents.

How we work

You implement, or we do it for you.

Choose the model that fits your team's resources. Both end with a retest and sign-off.

  • We support your team

    We hand over the backlog, advise on solutions and review changes. The know-how stays in your organisation.

  • We implement the fixes

    We deliver changes within the agreed scope, in your repository and release process.

Process

Step by step to sign-off.

We consider a task closed only when a retest confirms the fix.

  1. Barrier analysis

    We group problems by component and root cause, so one fix removes many occurrences.

  2. Plan and priorities

    We set the order of work based on severity, user impact and your release plan.

  3. Fix design

    We prepare UX solutions, component patterns and guidelines for editors.

  4. Implementation and review

    Your team or we make the changes; we review each one for accessibility.

  5. Retest

    We check the fixes on the specified version of the service, in agreed browsers and assistive technologies.

  6. Sign-off

    We summarise what was fixed, what needs further work and what was out of scope.

Retest and verification

A fix is done when it passes the retest.

Merging a pull request is not enough. A retest names specific barriers, the service version, the date, testers and browsers, and each outcome gets one of the statuses below.

  • Fixed

    The barrier has been removed — confirmed by testing.

  • Still failing

    The problem was not removed or the fix does not work.

  • Partially fixed

    Improvement is visible, but some occurrences remain.

  • Untestable

    No access or environment to run the test.

  • Regression

    The change caused a new problem — we record it as a separate barrier.

  • Out of scope

    The item was not included in this retest round.

FAQ / Remediation

Questions about remediation.

  • Only if we implement the fixes ourselves. We work with agreed permissions and without access to production secrets. We can also support your team with consultations and code review.

Let's turn the report into fixes.

Tell us where your team is today and we will propose a support model.